Contact the Provider Services department if you have any questions or concerns regarding:

Contracting:

• Interest in becoming Contracted with CHCN
• Specific contract questions
• Contracted rates
• Contracted provider rosters
• Provider contract status:
  • Adding a provider to a currently contracted group
  • Removing a provider from a currently contracted group
• Demographic Updates:
  • Change of address
  • Change of phone number
  • Change of fax number

LOA Requests:

            If you have an approved authorization and require an LOA, please email providerservices@chcnetwork.org with an authorization number.
            If including a patient information, please send an encrypted email.

                       Email: providerservices@chcnetwork.org or
                       Call:  510-297-0200

Access Issues:

            Please notify us if one of our members is experiencing access issues to one of our contracted providers. 
            When doing so, please provide access denial reason and provider/group denying access. Please contact:

                       Email: providerservices@chcnetwork.org or
                       Call:  510-297-0401

We look forward to assisting you!